Let's talk
Bring me your trickiest customer problem.
Custom solutions, honest advice, or just a steady hand and some motivation. Tell me what's going on and I'll tell you how I'd fix it.
Send me a message
Before you ask
A few quick answers
What does a consultation involve?
We start with a conversation about where support is hurting and what good would look like. You leave with clear, practical ideas you can act on — and if you'd like me to implement them, we'll scope that together.
What kind of businesses do you work with?
Both online and physical. From a small company drowning in support, to a salon or gym that wants its own custom billing or customer-retention app, right up to large, established names — I've worked on everything from PBN.LTD (a major hosting company) to SEO for Vivastreet. I'm based in Madrid and work with clients worldwide, remotely.
Do you only advise, or can you implement?
Both. I have a strong development background, so I'm not limited to handing you a document. I can build the dashboards, workflows, help centres and integrations I recommend, which means plans turn into working systems.